This Privacy Policy statement describes our practices regarding the processing of your personal data on the hairmony.gr website.
Each time you visit the hairmony.gr website or otherwise submit your personal data, you accept the practices described in this statement. Which of your personal data we will process through our website depends on what you do on each visit, which services you request and if you give us your express consent.
The above statement, which informs you of your rights as natural persons regarding the processing of your personal data, complies with the provisions of Regulation (EU) 2016/679, which is known as the General Data Protection Regulation (hereinafter GDPR) or GDPR and Law 4624/2019.
Separate privacy policies apply to employees and job applicants.
Who are we?
hairmony.gr is, according to GDPR terminology, the data controller for the personal data it has and always processes, however, with the express consent of the data subjects, i.e. natural persons.
Protection of personal data
During your visit to the pages of hairmony.gr and in order to order products, but also to ensure the possibility of communicating with you in order to inform you about our new products, it is possible that you will be asked to declare information concerning you (name, telephone , city, email address, etc.). Any personal data that you declare anywhere on the pages and services of the hairmony.gr website are intended solely for the purpose of ensuring the operation of the respective service and may not be used by any third party pursuant to GDPR, Law 4624/ 2019 as well as all relevant provisions.
The hairmony.gr online store operates in accordance with the current EU and Greek legislation and keeps your personal data secure for as long as you are registered with a hairmony.gr service.
The personal data you declare in the online store hairmony.gr is used exclusively by it or companies collaborating with it, for the purpose of supporting, promoting and executing the business relationship. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. Any personal data that you declare anywhere on the pages and services of the hairmony.gr website (through the use of cookies) are intended exclusively for ensuring the operation of the respective service and may not be used by any third party, without observing the provisions of the GDPR and Law 4624/2019.
Privacy of transactions
Privacy is taken for granted. The same basic principles that govern classic transactions also apply in the case of e-commerce. All information transmitted by the user/member to hairmony.gr is confidential and hairmony.gr has taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are the following:
- Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.
- hairmony.gr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or a decision of another public authority.
- In the event that hairmony.gr uses third parties to support its systems, it ensures privacy.
- You can request any information held about you as well as its correction if you can demonstrate an error.
- For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.
The information we request from you
Personal data : Every visitor can browse the hairmony.gr online store without providing any personal information. We will only need personal data (your email) when you become a member or proceed to order products or if you choose to receive our informational email.
Information regarding the purchase of products : The necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document (receipt, invoice).
Document data : In case we issue an invoice, we need the company name, VAT number and address of its headquarters.
In summary, we only ask for as much information as we need so that you can enjoy a unique shopping experience, consistent delivery of the products you ordered, secure payment of your order, and personalized service based on your needs and preferences.
For what purposes we process your personal data
We process your personal data to securely provide our services to you, as well as to improve your customer experience. In more detail, they facilitate the daily operation of our services, the better promotion of our products, informing you about new products and the response you show to them, as well as to implement better marketing practices.
How we process your personal data
In order to establish the privacy of the information you provide us, we apply all the technical and organizational measures required for this purpose and in particular:
- We collect only that personal data that is relevant and required to better understand your needs.
- We do not disclose your personal data to any external organization or third party without your consent unless this is required by law or by a court order and after you have been informed in advance.
- We always keep our records of your personal data up to date.
- We have strict security measures in place, designed to largely prevent unauthorized access to and leakage of your personal data.
- The staff of hairmony.gr strictly adheres to the rules of confidentiality.
- We may process part or all of your personal data for statistical purposes in order to improve our services to you. Each visitor/user, however, can contact the administrator of our website in order to verify the existence of their personal file/account, and possibly request its correction or even its deletion.
Principles governing the marketing of hairmony.gr
1. Data permission
This point is about how we manage the consent of our users in our email campaigns. From now on, in a very clear, informative and direct way, with a "clean" affirmative command we should get the user's consent. This practically means that customers, cooperating agencies, partners and the general public must come forward and declare that they want you to send them your material.
2. Data access
The Regulation offers everyone the right to gain control over how their personal data is collected and used. It is the responsibility of the marketer to provide the user with easy and direct access to their data and to give them the possibility to withdraw their consent if they wish. More practically, we have a specific email marketing template where we enable the user to unsubscribe from our list.
3. Data focus (focus on what data we need)
With the GDPR we justify why we need the specific information we request.
Lawful basis of processing
According to the GDPR, the processing must be based on a lawful basis. The basis on which we process your personal data may be one or more of the following:
- The fulfillment of a contract.
- The company's compliance with a legal or regulatory duty.
- Your consent, such as when you choose to send informational emails or newsletters.
- The satisfaction of our company's legitimate interests, such as direct marketing, fraud prevention, ensuring network and information security.
Who we share your personal data with
The privacy of your personal data is a main concern of hairmony.gr. For this reason, any disclosure of your information to third parties is always done with your express consent, unless this is provided for by law or court order.
Processing of personal data of minors
If you are under 16 years of age, please obtain the consent of your parent or guardian before providing any information.
How long we keep your data
We keep your personal data for as long as we need it and for the purpose for which we keep it to meet your needs. To determine the retention period of your personal data, we use the following criteria:
- When you purchase products and services, we retain your personal data for the duration of our contractual relationship.
- When you participate in a promotional offer, we retain your personal data for the duration of the offer.
- When you contact us with a query, we retain your personal data for as long as it takes to process your query.
- When you create an account, we retain your personal data until you ask us to delete it.
- When you have consented to direct marketing communications, we retain your personal data until you unsubscribe or request deletion.
- When cookies are installed on your computer, see relevant paragraph on cookies.
- We may retain some of your personal data either for the presentation of our claims before the courts or for statistical or historical purposes.
When we no longer need to use your personal data, we delete it from our records or anonymize it so that you cannot be identified from it.
Profile preparation
When we send or display personalized communications or content, we may use some techniques identified as "profiling" (ie any form of automated processing of personal data that consists of using said data to assess certain personal characteristics of a natural person). You have the right to refuse "profiling".
Data accuracy and your responsibilities
It is important that the personal data we hold about you is accurate and up to date. For this reason, please inform us as soon as possible if any of your information changes or is incorrect during our cooperation.
Your rights as natural persons:
- Right to information
- Right of access
- Right to rectification
- Right to erasure "forget"
- Right to object to direct marketing, including profiling
- Right to withdraw consent to the processing of your data
- Right to lodge a complaint with a supervisory authority
- Right to restriction of processing
Use of cookies
hairmony.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as hairmony.gr to function smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers or files stored on them. We use cookies to provide you with information and to process orders, but also allow us to present you with advertising and educational content relevant to your interests and needs. You must keep in mind that cookies are absolutely necessary in order for the hairmony.gr website to function properly and seamlessly.
Cookies are divided into the following categories:
- Necessary Cookies : They allow the execution of basic functions of the site, such as adding products to the cart, saving products to the wishlist, electronic payment. Without these necessary cookies, the smooth operation of hairmony.gr is directly affected, your personal navigation experience is limited and basic e-commerce functions are underpowered.
- Functionality cookies : These cookies remember your preferences when browsing our website, so that we can recommend the right products based on your needs, thus helping you to find what you are looking for much more easily.
- Performance cookies : Performance cookies collect information about how visitors use our website. They allow us to see which pages are visited most often, let us know if they experience any problem while navigating, etc. These cookies do not collect information that identifies the visitor, as the information is aggregated and therefore anonymous. They are used only to improve the operation of hairmony.gr
- Advertising Cookies : These cookies are used to deliver advertisements relevant to you and your interests. They are also used to send you advertising or offers that are more relevant to your needs, thus reducing unwanted and irrelevant advertising messages. They also help us measure the effectiveness of our advertising.
- Analytics Cookies : They are a subset of functionality cookies and enable us to evaluate the effectiveness of the various functions of our website, thus constantly improving the experience we offer you.
Third party suppliers, including Google, may display the Company's advertisements on websites, use cookies to update, optimize and display advertisements based on the user's previous visit to the hairmony.gr website.
hairmony.gr may also use cookies from your previous visit to its website for remarketing.
You can choose to opt out of such use of cookies by Google. You can also set your browser (chrome, firefox edge, etc.) to notify you each time before a cookie is downloaded and decide whether to accept it or reject it. In this case, please note that you may not be able to use all of its features.
hairmony.gr may use Google Analytics functions for display ads (eg, remarketing, Google Display Network display reports).
We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will be effective from the moment the revised Cookies Policy is available on our website.
Third-party advertisers and other businesses we work with may use their own cookies to collect information about your activities on our website. We do not control these cookies.
Transfer of personal data to other countries
Your personal data may be transferred outside the European Economic Area (EEA). While some countries have been characterized by the European Commission as having adequate Legal Protection for personal data, in other countries it will be necessary to take measures to ensure adequate guarantees for the information, e.g. through the imposition of contractual obligations.
Links to Other Websites and Social Media
From time to time, our websites and applications may contain links to and from the websites of our partner networks, advertisers and affiliated companies. If you follow a link to any of these websites, please note that those websites have their own privacy policies and we are not responsible for those policies. Please review these policies before submitting any personal data to these websites.
We may also offer you the ability to use your social media login information. If you use this feature you should be aware that you are sharing your profile information with us, depending on the settings on the relevant social media platform. Please visit the relevant social media platform and review their privacy policy to understand how your personal data is shared and used in this context.
Social Media and User Generated Content
Some of our websites and apps allow users to submit their own content. Please remember that any content submitted from our own social media platforms can be viewed publicly, so you should be careful when providing certain personal data, e.g. financial information or address details. We are not responsible for any actions taken by others if you post personal data on any of our social media platforms and we recommend that you do not post such information.
Changes to this privacy statement
The management and protection of the personal data of the visitor/user is subject to the terms of this statement as well as to those defined in international, community and national law. Therefore, these personal data protection terms can be revised in accordance with the applicable relevant legal framework. Therefore, the users of the hairmony.gr website are requested to check the said conditions at regular intervals for any changes, as the continuous use of the website implies that they accept all possible modifications thereof.